Privacy Policy

CrownPrevail Logistics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Identification: Name, email address, phone number, and mailing address when you contact us or request a quote.
• Shipment Information: Origin, destination, cargo type, weight, and dimensions required to provide logistics services.
• Technical Data: IP address, browser type, and pages visited — collected automatically through cookies and analytics tools.

2. How We Use Your Information

We use the information collected to:

• Process and manage your logistics requests and shipments
• Provide accurate shipping quotes and invoices
• Communicate updates on your shipments
• Improve our website and services
• Comply with Nigerian customs and regulatory requirements
• Send newsletters or promotional updates (only with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Shipping partners, freight forwarders, and customs agents as necessary to deliver your goods
• Government and regulatory bodies as required by law (e.g., Nigeria Customs Service)
• Service providers who assist in operating our website and business (under strict confidentiality agreements)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, though this may affect certain website features. We use cookies for analytics, session management, and user preferences only.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Opt out of marketing communications at any time

To exercise these rights, contact us at info@crownprevail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any site you visit.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: info@crownprevail.com
• Phone: +234 706 348 1357
• Address: Suites 43 & 44, Block D5, Olugbede Market, Egbeda, Lagos State, Nigeria